hi note was founded in 2010 by husband and wife team Michael and Erin Palermo. It started on a whim, with close friends requesting help designing their baby shower announcements, wedding invitations, and other special event stationery. Word spread, and they became overwhelmed with requests for custom paper good and invitations. That demand turned into a full-fledged graphics and stationery company, hi note. Going on their 8th year of business, the ever-expanding hi note team has produced branding, paper goods, and countless other unique graphic elements for clients both close to home and around the world, some having upwards of 30 unique projects for their special event.

You can meet each of our team members below to see who’s behind the creativity and talent at hi note, and feel free to contact us for inquiries regarding your special event. Thanks for stopping by!


Erin Palermo headshot

Erin Palermo

Owner, Event Graphics

Erin grew up in the small lake community of Alpine, AL. Following family tradition, she graduated high school and went straight to Auburn University in Auburn, AL. After one year on scholarship as a textile engineering major, Erin decided that she needed to be surrounded with more color and creativity in her life and switched gears to focus on Interior Design. After graduating in 2005 she decided it was time for a change of scenery. She packed her bags and moved to Atlanta where she pursued a career in interiors with the firm tvsdesign. Her experience with the firm, designing retail, hotel and convention spaces lends her a unique perspective on trends, color theory and dynamic layouts.

In her spare time, Erin enjoys eating the delicious meals Michael creates and burning those consumed calories on her mountain bike or walking with their pup Otis. If she ever won the lottery, she would buy a horse farm and take up riding again.

Michael Palermo

Owner, Corporate Graphics

Michael was raised in the heart of horse country: Ocala, FL. He grew up wanting to follow in the footsteps of his brother and become an architect, but Michael soon discovered his fascination was focused on his mentor’s building models, and he decided to pursue a degree in Industrial Design at Auburn University. After realizing he enjoyed designing logos of his products more than the products themselves, he graduated from college and became a graphic designer. His experience working with brands, ranging from General Mills to Turner Networks to The Home Depot, provides him with a keen ability to work with clients to help them visualize and deliver the finished product.

In his spare time, Michael enjoys laser cutting, smoking meat, making beer and doing anything else that doesn’t involve sitting at a desk.

Virginia Nelson


Virginia grew up in Birmingham, Alabama and is a proud Auburn alumna, graduating with a degree in Graphic Design. A three month stint at an advertising firm in Queenstown, New Zealand quickly turned into a two and a half year stay. Her experience on the other side of the world taught her how to work at a quick pace and juggle multiple projects at once.

When she is not using her creative talents at hi note, she loves painting, snuggling with her dog, hiking, hanging out with her horse Rubadub, playing tambourine and pretending to be Tina Turner on the weekends.


Head of Security

After three years of top squirrel-hunting positions with various policing organizations, Otis transitioned into the creative world as Head of Security for hi note.

Direct engagement with each client’s challenges and goals continues to drive Otis’s creative leadership. “At the end of the day,” Otis says, “I’m here to receive belly rubs, constant treats, and praise for every bark whether it’s a false alarm or not.”

dolly headshot


In-House Therapist

Dolly is the newest member of the hi note team, coming to us from Angels Among Us, a pet rescue based in Alpharetta, Georgia. Dolly’s gentle paws brings us much-needed comfort and therapy during the at times stressful workday.